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1

The project, on a timeline

Every milestone with where it stands, what it covers and when it is due. The one in progress is the one you land on.

2

Requests as a conversation

Raise a request, attach what is needed, mark it urgent if it is, and read the replies as a thread rather than a forwarded chain.

3

How the site is performing

Speed scores on phone and desktop with the history behind them, and, where the accounts are connected, what people searched to arrive and what they did once they did.

4

Every change, written up

A feed of what we shipped, newest first, in plain language, each entry tied to the request it came from where there was one.

5

Files and billing in one place

The assets, the documents and the invoices, without a shared drive nobody can find and a separate billing email.